DiscoverTED BusinessWhat DEI gets wrong — and how to do it right | Paolo Gaudiano
What DEI gets wrong — and how to do it right | Paolo Gaudiano

What DEI gets wrong — and how to do it right | Paolo Gaudiano

Update: 2024-08-26
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Digest

This podcast delves into the current backlash against Diversity, Equity, and Inclusion (DEI) initiatives in the workplace. The speaker, Paolo Gaudiano, acknowledges the irony of a white, cisgender, heterosexual man discussing DEI but emphasizes the importance of addressing the issue. He argues that the focus on diversity (D) in DEI initiatives has led to a disconnect, neglecting equity (E) and inclusion (I). He criticizes the lack of tools to quantify the impact of diversity on organizations and the accusations of reverse discrimination that arise from focusing solely on representation. Gaudiano stresses that the goal of DEI should not be simply increasing representation at entry-level positions. Instead, he emphasizes the importance of creating inclusive environments that allow individuals to thrive and reach their full potential. He argues that a lack of inclusion leads to decreased performance, lower retention rates, and ultimately, financial losses for organizations. The podcast then explores the difficulty of measuring inclusion, highlighting the fact that it is often invisible. Gaudiano introduces his organization's approach to measuring inclusion by measuring exclusion, using workshops, simulations, and confidential online platforms to gather data on employees' experiences of discomfort in the workplace. He shares three real-world examples of exclusion experienced by employees, illustrating the impact of such experiences on individuals and organizations. Gaudiano concludes by highlighting the significant financial investment companies make in advertising compared to their investment in DEI. He argues that organizations should prioritize DEI initiatives, allocating resources to create inclusive environments, as it is a sound business decision that benefits both employees and shareholders.

Outlines

00:00:00
The Backlash Against DEI and the Importance of Inclusion

This episode explores the backlash against DEI initiatives and argues that focusing solely on diversity neglects equity and inclusion. The speaker emphasizes the importance of creating inclusive environments for organizational success.

00:02:38
The Diversity Disconnect: Focusing on Representation Over Equity and Inclusion

The speaker criticizes the focus on diversity in DEI initiatives, arguing that it neglects equity and inclusion. He highlights the lack of tools to quantify the impact of diversity on organizations and the accusations of reverse discrimination that arise from focusing solely on representation.

00:09:49
Measuring Inclusion and the Financial Impact of Exclusion

The episode discusses the difficulty of measuring inclusion and introduces the speaker's organization's approach to measuring inclusion by measuring exclusion. Real-world examples of exclusion are shared, highlighting the financial cost of losing talented employees due to exclusionary practices.

00:14:02
Investing in DEI: A Sound Business Decision

The speaker concludes by highlighting the significant financial investment companies make in advertising compared to their investment in DEI. He argues that organizations should prioritize DEI initiatives, allocating resources to create inclusive environments, as it is a sound business decision that benefits both employees and shareholders.

Keywords

Diversity, Equity, and Inclusion (DEI)


DEI refers to a set of principles and practices aimed at creating a more inclusive and equitable workplace for all individuals, regardless of their background, identity, or characteristics. It encompasses three key elements: diversity (representation), equity (fair treatment and access to opportunities), and inclusion (belonging and participation).

Inclusion


Inclusion refers to the process of creating an environment where everyone feels welcome, respected, and valued for their unique contributions. It involves actively engaging and supporting individuals from diverse backgrounds, ensuring they have a sense of belonging and can fully participate in the workplace.

Equity


Equity refers to the fair and just treatment of all individuals, ensuring that everyone has equal access to opportunities and resources. It involves addressing systemic barriers and biases that may disadvantage certain groups, creating a level playing field for all.

Reverse Discrimination


Reverse discrimination refers to the discrimination against members of a dominant or majority group, often in the context of affirmative action or diversity initiatives. It is a controversial concept, with arguments both for and against its existence and legitimacy.

Exclusion


Exclusion refers to the process of being left out or marginalized from a group or society. It can be based on various factors, such as race, gender, sexual orientation, disability, or socioeconomic status. Exclusion can have significant negative impacts on individuals and communities, leading to feelings of isolation, powerlessness, and lack of opportunity.

Metrics for Inclusion


Metrics for inclusion are tools and methods used to measure the level of inclusivity in an organization or society. They can involve collecting data on employee experiences, perceptions of belonging, and access to opportunities. These metrics help organizations identify areas for improvement and track progress towards creating a more inclusive environment.

Q&A

  • What are some of the common criticisms of DEI initiatives?

    Critics argue that DEI initiatives often focus solely on diversity, neglecting equity and inclusion. They also raise concerns about reverse discrimination and the lack of effective tools to measure the impact of diversity on organizational performance.

  • Why is inclusion so important for organizational success?

    Inclusion fosters a sense of belonging and allows individuals to reach their full potential. It leads to increased employee engagement, higher retention rates, and improved productivity, ultimately contributing to the financial success of the organization.

  • How can organizations effectively measure inclusion?

    Organizations can measure inclusion by focusing on exclusion. This involves gathering data on employees' experiences of discomfort and marginalization, identifying patterns and trends, and using this information to address systemic barriers and create a more inclusive environment.

  • What is the financial impact of neglecting DEI initiatives?

    Neglecting DEI initiatives can lead to significant financial losses for organizations. This includes the cost of losing talented employees due to exclusionary practices, decreased productivity, and reduced innovation.

  • What are some practical steps organizations can take to promote DEI?

    Organizations can promote DEI by implementing policies and practices that address systemic biases, providing training on diversity and inclusion, creating employee resource groups, and fostering a culture of respect and inclusivity.

Show Notes

Social entrepreneur Paolo Gaudiano explains why many companies are taking the wrong approach to diversity, equity and inclusion (DEI) initiatives — by overly focusing on one thing. To avoid backlash and costly turnover, he shows the key change leaders can make to create thriving, equitable workplaces while also increasing profits. After the talk, Modupe shares how she incorporates these learnings into the classroom. 

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What DEI gets wrong — and how to do it right | Paolo Gaudiano

What DEI gets wrong — and how to do it right | Paolo Gaudiano

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